Across infrastructure and mining project sites worldwide, SANY service engineers continue to deliver outstanding performance through technical expertise, rapid response, and unwavering dedication. Facing extreme environments and complex operating conditions, they ensure every machine runs reliably—upholding SANY’s service philosophy of “Everything for the Customer.” Repeated praise from customers is not only recognition, but also a source of motivation and responsibility.

These overseas service engineers set a powerful example through their professionalism, problem-solving skills, and strong sense of commitment. No matter the challenges they encounter, they consistently put customer needs first, working with determination and accountability to keep projects running smoothly. Their dedication and technical competence have earned widespread customer trust and strengthened SANY’s international brand image.

Building a Global Service Benchmark

SANY has established a highly efficient global service and spare parts warehousing network, covering major international markets. Through multi-platform connectivity, the company enables remote diagnostics, predictive alerts, and its industry-recognized service promise of “2-hour arrival and 24-hour repair completion.” This integrated service capability ensures faster response times, reduced downtime, and higher operational reliability for customers worldwide.

A “SANY Model” for Global Expansion

By building a global ecosystem driven by technological innovation and deep integration of products and services, SANY has formed a distinctive model for Chinese manufacturing going global. Looking ahead, SANY will continue to accelerate the development of new productive forces, achieve high-quality and leapfrog growth in international markets, and create greater value for global customers.

At the same time, SANY looks forward to deeper, broader, and more comprehensive cooperation with partners worldwide—working together to drive sustainable development and shared success.